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911 response
November 08, 2012 | 08:46 AM
Thank you for writing this article. We all believe that when we dial 911 a person will answer that call and ask a few short questions as to nature of the emergency - as they should. In your circumstance, speaking with your mother by phone in different areas of the state, realizing that "something" happened and you call 911 in her county (Durham/Orange???),not knowing what had happened, just that something had happened and send help immediately to your Mom. That 911 operator, whether Durham or Orange should have immediately sent the nearest, closest unit, whether police, fire or EMT to your mother's address. Once there, they can determin whether it's a fire, injury, robbery/home invasion or anything. There is a problem at that address and the closest anybody should respond within minutes. Once there, they can determine what other help is needed. Somebody Just GET THERE FAST.
SandyC
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